General Terms & Conditions

 

 

Returns and Exchanges

Cycle Solutions offers a 10-day return period for all products that are in their original unopened and unused condition, accompanied with their original receipt. All refunds will be processed to the original payment method. Store credit will be given for any products returned within 30 days and must be used within one year of the return date. All helmets, tubes, bicycle shorts, and sale merchandise is final and cannot be returned for refund or store credit.

 

Warranty

Cycle Solutions does not assume responsibility for warranty of any purchases. All purchases are subject to the manufacturer's warranty policies, which will extend only to cover manufacturer defects or recalls. Please contact the manufacturer for their warranty information. Any implied warranty does not cover normal wear and tear on parts such as tires, chains, brakes, cables or in situations where there are no assembly of material defects.  

 

Extended Service

Cycle Solutions offers free basic tune-ups on all new bicycles, purchased from either location, for two-years from the date of purchase.

 

Special Orders 

Special orders for products and accessories, and bicycles require a 50% and 25% deposit, respectively. Special orders are subject to a 25% restocking fee in addition to the Returns and Exchanges Policy noted above.